Conan O’Brien Gets “The World Has Completely Changed.” Do You?

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(Note: Read & scroll down please. Two [2] cool video clips below…)

I gotta love the fact that social media has become so powerful that a TV comedian like Conan O’Brien is having very tangible personal experiences that not only wake him up to the fact that “the world” as he says, “has completely changed.” But, as he illuminates in the video clip below from an interview at Google, his social media realization is in stark contrast to how far the execs at NBC apparently are from understanding how social media works (i.e. the audience has new powers). Duh. 😉

Of course, this is just one example of the fact that dramatic changes that are upon us due to the explosion of social media.  More video “evidence” is detailed in the 2nd video clip below.

Also, please note that when you click “play” on the Conan YouTube clip below, it is set up to play starting at the segment at 15:27 where he describes what happened to him because of Twitter (about 3+ minutes total) in the aftermath of his fall out with NBC when they gave “The Tonight Show” back to Jay Leno (“the other gentleman”). At some point, you may want to watch the whole 48-minute clip. It’s quite funny.

Now… especially if you are still wondering about the importance of social media—but probably, in any case— I highly recommend the following visually dynamic and informative YouTube video, “Social Media Revolution 2 (Refresh)” from the authors of the book, “Socialnomics: How Social Media Transforms the Way We Live and Do Business.” This video is a freshingly-updated version of video that’s been around for a while. It’s packed with eye-opening statistics and relevant perspective, including, for example:

“Social Media is not a fad, but a fundamental shift in how we communicate.”
— Erik Qualman

Yes, the changes are that big.

Do you “get it” or are you still sitting on the edge of the social media “pool” thinking about jumping in?

Online marketing & advertising illuminated via a visit to ad:tech SF

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As discussed in this Tuesday’s New Media New Marketing report on TheTVNews.tv (video immediately below), I took advantage of a press pass last week to spend a day at the very alive and vibrant ad:tech SF online advertising conference. It was very stimulating as well as a bit overwhelming, as most good conferences are. (Note: Examples and references are linked below.)

Bottom line, the conference was healthy and online advertising in general appears to be growing at a robust rate. This was evidenced in an announcement unrelated to the conference, as I was getting ready to go, I learned that global package goods giant Reckitt Benckiser was doubling their annual online advertising budget to $40 million.

In addition, [added 4/30] eMarker’s CEO says Online Video Advertising to Increase 35 Precent in 2010 (video interview via Beet.tv).

One educational note was revealed as I first entered the press room. Their sign read, “Press, Bloggers & Twerps.” I commented that I had not seen twerps get press credentials previously. At this point, I was told apologetically that the sign was an error. It should have said, “Tweeps.” We are all learning. And, apparently there were only three tweeps deemed influential enough to get a press pass, but this was a “first” none the less.

Loic Le Meur

(cc) Kenneth Yeung - http://www.thelettertwo.com

A highlight for me was the keynote by French entrepreneur, Loic Le Meur, founder of Seesmic.com, who now lives in San Francisco. Loic accurately positioned social media as the third major wave of internet marketing. The first major wave, as he described it, was just having a website. The second wave was being savvy enough to be found on Google (search engine optimization or SEO). And, the third is now the ability to “earn” interactions via social media. He emphasized that social media is not about “campaigns.” It’s for listening and engaging.

Along these lines, I also appreciated comments by Larry Weintraub of word-of-mouth marketing agency, Fanscape, who explained that engaging in social media marketing has many more benefits than old world marketing. All with enormous value. Without embellishment, the four solid reasons to go social are:

  1. Marketing (another speaker said that “advertising” is now morphing into “marketing”)
  2. Market Research
  3. Customer Service
  4. Public Relations

In my opinion, none of these benefits should be under-rated.

You can watch Loic’s keynote via this link. The Hitler video which Loic included (amongst the dozens of other Hitler parodies based on the Constantin Films movie that I mention in the video above) can be viewed here, if it’s still up. It’s very funny if you are geeky enough to imagine Hitler expressing Steve Jobs displeasure over the loss of that famous iPhone G4 prototype.

Here are other examples of advertisers’ money moving to online video, as well as other links mentioned in my video report above:

BONUS #1: TWITTER ADVERTISING
Amongst the MANY smaller businesses exhibiting at ad:tech SF, I was interested to learn that Twitter is now not only being used for social media engagement; but beyond Twitter’s own advertising expansion (the potential of which Andrew Goodman calls “huge”), there is also now a Twitter-specific “contextual, targeted” independently-run Twitter advertising platform called 140 Proof.

BONUS #2: BRANDS AS PUBLISHERS a.k.a. Content Marketing
Here’s a link to a great set of links that further illuminate the “brand-led online video” trend which is also called “Brands as Publishers” by this page’s author, thought-leader, publisher, John Battelle, and “Content Marketing” by others. Checkout It’s All About Publishing, a.k.a. it’s all about content. 😉

And, as I’m sure you know, there’s “more to come.” Including an inside track on branded YouTube channels that I’ll be covering in a new blog post and video report soon. I met with Google/YouTube at ad:tech and an announcement regarding this development is expected in, roughly, mid-May.

(Request: If you watch the video above on YouTube or Facebook, please comment etc. And while you’re here, I would appreciate any comments and/or feedback that you may have. I’d love to hear from you.)

Thanks for reading!

Twitter Tools & How to Build More Consumption of Your Media

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This Tuesday’s edition of TheTVNews.tv which is shown immediately below, features the links, tools and resources that can be found below the video. Enjoy!

Top 5 Online Video & TV on the Web Mega-Trends

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On Tuesday’s edition of TheTVNews.tv, I talk about how hard it is to keep perspective on how fast things are changing, when things are changing this fast.

To help put some perspective on at least some of these changes, here are five key online video “Mega-Trends” that I think are worth noting—each illustrated by a current news story from the past week with at least one relevant link for your browsing pleasure.

Please let me know if you like this post and/or if you have any suggestions. Thanks!

1. Online Video Just Keeps on Growing.
The latest example: CBS and NCAA set a record for broadband viewing: 3.4 million viewers watched the opening round on computers. That was just on just the first day of March Madness, the national collegiate basketball tournament. CBS and the NCAA put video of all of these big games, held around the country, online at a website they call March Madness on Demand (mmod.ncaa.com). Read more at the Washington Examiner >>

2. Social Networking Usage Surges Globally
The Nielsen Company is reporting that the audience for social networks is growing at a whopping 29% year-over-year. Driven largely by Facebook, the GLOBAL average user’s time spent social networking more than doubled from just more than 2 hours/month in Feb 2009 to nearly 5.5 hours/month in Feb 2010. Interesting, Italy tops the specific country list at nearly 6.5 hours/user/month and the US is just over six hours per user a month. And this doesn’t even include YouTube as a social networking site, which it is (at least in part). I promise you that this trend will continue. The public’s appetite for making connections online and sharing blog posts, digital pictures and videos is just ramping up. Read more details on Mashable >>

3. Online Video Advertising Is Poised for Growth Thanks to Analytics
Beet.Tv posted a very interesting video interview with Mike Bologna, director of emerging communications at GroupM, the giant corporate parent of the WPP advertising and media agencies. Bologna sees formerly cautious advertisers jumping into online video thanks to the availability of browser and viewer use statistics, or analytics as we call user tracking on the web. This valuable info is drawing more advertisers into becoming willing to leverage the power of online video. Here’s the Beet.tv clip so you can hear Bologna’s insights from “the horse’s mouth”:

4. More High Quality & Professional Resources Are Being Committed to Online Video
Here are just two of the many examples of this trend. Again, both announced within the last week:

  • NYTimes.com has launched a new daily video program called TimesCast that features behind the scenes footage of the Times editorial team at work, mixed with coverage of the day’s headlines. TimesCast is now at the top of the right column on http://video.times.com Here’s a direct link to Monday’s edition >>
  • The leading tech blog, TechCrunch is upping its video content creation capabilities by hiring Evelyn Rusli, an anchor from Forbes video who made over 200 appearance on Fox News in the “Forbes on Fox” segment. In it’s typically cheeky fashion, TechCrunch announced, Welcome To Evelyn Rusli, Whom We Stole From Forbes

Of course, these are just a couple of examples of the way that important players are continuously making important steps to increase the attractiveness and viability of their online video offerings. That said, I think both NYTimes.com and TechCrunch are good examples to watch. Both are attracting both a significant volume of viewership as well as meaningful advertising revenues.

5. Major Internet Players, like Google, Are Creating New TV Hardware To Put More Online Video on Your TV
We all know that Google is a software king whose reach goes way beyond being king of the hill in search to include Google Apps (like Google Mail), Google Buzz, they own YouTube, and more. And, then there’s the Google Phone manufactured by HTC. Well now, there’s Google TV.

As the New York Times reports: Google and Partners Seek TV Foothold. Expected to bring a  new kind of Internet video experience to living rooms everywhere, Google TV is a new kind of set top box that is being created in partnership with Sony and Intel. It uses Google’s Android operating system and will compete Internet video boxes like the Boxee Box, Roku, Popbox, and the innovative Sezmi system that I profiled a few Tuesdays ago on TheTVNews.tv.

As you can tell and probably already know, Online TV / Video is not just one thing, but the trends above are clear. This “toothpaste” is not going back into “the tube.” (pun intended)

And, underneath all of this is what you might call “The New Rules of Communication” that the Web has inspired. To be successful, whatever you are doing online, you can’t just be a “broadcaster,” you need to be truly interactive and authentically engage viewers and visitors in such a way that you create real relationships with them. That’s something most TV companies still need to learn… which is good news for the rest of us.

Speaking of relationships, I’d love to hear from you. Please comment below with what you like or do not like (and rate and comment on the YouTube clips if you are so moved). I’d love to hear your feedback. I’d love to hear your ideas for what stories you’d like me to cover on TheTVNews.tv or on this blog. What would be most useful to YOU? Thanks!

Get a Grip on Internet Marketing: It’s a Process

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Get a Grip on Internet Marketing: It's a Process(This commentary originally appeared in the Feb-March edition of ComBridges’ “It’s a Wonderful Web” e-newsletter.)

Many people think of Internet marketing as a “thing” or an event. It’s not. It’s a process… an adventure even.

Yes, of course, this process requires the generation of content. Whether your content is just what you say on your site, or if you get more vocal by writing blog posts, publishing e-newsletters (like this one), and/or tweeting on Twitter, there are things to do. But, what surprises us is not that people (including us sometimes) lack the discipline to write on a regular basis. What’s surprising is how short-sighted many people frequently are about the process.

What’s amazing about Internet marketing is the kinds of real world, actionable feedback that it makes available, for the first time. From the beginning of the web and e-commerce, we’ve loved the phrase “launch and learn.” Your website and all the associated opportunities to communicate with your consituencies is a low risk learning lab packed with valuable information, if you use it.

It works when you work it, but…

How many of you have Google Analytics (or some other analytics system) installed on your website, but fail to review those analytics on a regular basis? And as long as we mentioned “adventure,” how many of you actually go the extra step of testing new ideas, learning from the results, and then making appropriate adjustments? We’re guessing not many.

This is why ComBridges’ Internet marketing agreements now routinely include regular monthly coaching and consulting sessions as well as service deliverables. That way our work together can include monthly analytic reviews & recommendations as well as follow through on previous initiatives.

Internet marketing is a process, and we’d love to help you make yours more productive. Please contact us for more details.

Super Bowl Ads Still Lack Social Media Marketing Success (Mostly)

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Thanks to everyone who participated in our live, interactive Super Bowl Commercial Rating Party in partnership with TheTVNews.tv, the TV industry’s only daily video newscast. (Watch this space and TheTVNews.tv for details on our Oscars Party.)

Reprise Media Search Marketing Scorecard on Super BowlBy way of follow up, Jeff and I did a segment on tomorrow, Wednesday 2/10’s show (my New Media / New Marketing starts at 2:50) discussing my view of the winner and loser Super Bowl advertisers in terms of social media marketing. We referenced Reprise Media’s Search Marketing Scorecard on the Super Bowl (a free PDF download) which points out a surprising fact: While 93% of the advertisers—who shelled out a reported average of $2.6 million for each spot—do have an official Facebook profile, (get this) only 5% promoted their social profiles in order to leverage or take better advantage of their massive investment (a.k.a. marketing expense).

The single biggest social media marketing loser was Denny’s. Here’s the link to Crush It!: Why NOW Is the Time to Cash In on Your Passion author, Gary Vaynerchuk’s rant about how Denny’s missed the boat with their multi-million dollar expense. Gary is totally right. Why not use an incentive like a free breakfast to capture customer information and build a platform for better engagement? Duh!

The viral marketing buzz winner was the Audi Green Police spot below which got the most Twitter buzz according to Trendrr (via a chart referenced in the Repris Media report):

Bonus Category: My “nominee” for the Super Bowl TV spot with “Best Script,” at least the script that hit closest to home for me had to be this creative “Man’s Last Stand” spot for Dodge Charger:

Too bad I don’t relate better to the product. 😉

Bonus Just for Fun Video Link: Business Insider’s 10 Best Tech Super Bowl Ads Ever

Bonus Link #2: USA Today’s Super Bowl “Ad Meter” (pretty slick, including green screen video intro)

As always, your comments, suggestions, rants, and any other insights you care to offer are welcome via the comments space below. I look forward to hearing from you.

TV Industry News, Talkin’ New Media, part 2

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I’m continuing to have fun as a video contributor and New Media / New Marketing expert on TheTVNews.tv. Today was the “world premiere” of what will now be a weekly appearance every Tuesday and more. I wrote a press release for the occasion, “New Media / New Marketing Consultant Joins the TV industry’s Only Daily News Show with Weekly Segment.”

This press release also introduces the “Super Bowl Commercial Rating Party” which will be offered via Twitter and Facebook during the big game. FYI, we’re still looking for peeps with TV industry creds and experience. If you’re interested in being part of our Twitter list of luminaries, please give me a virtual “shout out.” Here’s today’s show. All feedback and suggestions are welcome. Thanks!

Am I Your Go-To Guy? (a self-awakening)

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One advantage of having a coach who is also a client is that her testimonials not only flatter me, they make me think.

Here’s what Christy Strauch, author of Passion, Plan, Profit: Twelve Simple Steps to Convert Your Passion into a Solid Business, said about me and my work:

I think Jon knows better than anyone how to help businesses use the Internet as a powerful marketing tool. Wherever you are in the process of developing your Internet presence, Jon can tell you exactly what you should do next. He will enable you to take advantage of the latest (sometimes bewildering) array of tools, from blogs to Twitter, from Facebook and LinkedIn to YouTube videos. From my experience, Jon is the guy to call if you want to market your business more effectively; and, as a bonus, because of his openness, you will learn from a real visionary every step of the way.

What stopped me in my tracks about this statement was the “Jon knows better than anyone.” It’s a strong statement, and when it came on the heels of another flattering statement by another client, Rick Weinstein of Life Insurance Services for Charitable Giving, I had to self-reflect further:

The go-to point player for the Cleveland Cavs is LeBron James. Simply stated, Jon Leland is the go-to player if you are a profit-seeking entrepreneur who wants to leverage the power of e-commerce. Better yet, Jon is a people’s person. He’s no nonsense and a master communicator. I view Jon as a life-long partner, not a vendor; and I am pleased to wholeheartedly recommend him.

LeBron James! Yikes. I was humbled and inspired at the same time. And, I’m not just tooting my own horn because together these quotes added up to a personal wake up call. Thanks to my willingness to listen to my clients, I realized that I have not been positioning myself well given the levels of my expertise and experience.

I honestly know that I am able to be that “go-to guy.” I am so much more than just a website designer/developer. I am someone who can tell virtually any client of any size company what they should be doing next with regard to their web presence and their internet marketing. But, unfortunately, up to now (at least recently), that is not how I’ve been telling my story. Hello? Mr. Leland calling Mr. Leland. Wake up!

So, yes, we do websites, but I also want you to know that these days we’ve evolved ourselves into WordPress experts. As a result, we offer a carefully evolved approach to using WordPress as a CMS (content management system). We’re calling this custom “cocktail” of plug-ins and configurations, “We Do WordPress Right!” But most people, even some of our clients, don’t know that yet.

Furthermore, we have initiated a brand new set of internet marketing packages which include support for blogging and social media marketing. (Please contact us to receive a confidential copy of these offerings and get the “go-to guy” on your virtual team. 😎 )

I’m done with just being a website designer who also does internet marketing. It’s time for me to re-own my expertise as someone who has honestly been on the cutting edge of new media all the way back to the early ’70’s—before the term “new media” was invented—when founding a narrowcast radio network was “new media.” (Read more about the other new media/new marketing innovations I’ve been involved with for literally decades in my online bio.)

I hope my “self-awakening” is inspiring to you as well. Have you been under-selling yourself? What story should you be telling about yourself that you have not been telling?

And, of course, if I can be your “go-to guy” that helps you build a truly successful web presence, I’d be delighted.

My apologies for the shameless self-promotion, but I needed to say this “out loud.” Thanks for listening.

My Top 5 List of Top Whatever Lists: Happy New Tech New Year 2010

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Tis the season of lists. Too many lists? Maybe or maybe not, depending on whether or not you are looking for some perspective, or maybe some bottom line insights about trends and/or tips on how you or your organization’s tech, social media or just plain ole marketing priorities should be focused for the coming year.

My high hopes are that the following list of lists (and grand perspectives) will help you make 2010 the best yet:

5. Super Geek David Pogue’s Pogie Awards
My favorite NYTimes tech writer’s picks for gadgets, apps & such include the killer Firefox extension READABILITY and a very funny (to me) iPhone app that let’s you safely text while walking, by using the iPhone’s built-in camera.

4. Google’s 2009: A Glimpse of the Web’s Next Decade
At least at the moment, as Google goes, so goes the Web. And, if you haven’t noticed, Google is hardly standing still. In fact, they have been innovating their butts off. So, if you’re not tuned in, you should be; and this post by Mashable is packed with eye-candy charts that help make staying up to date more fun.

3. YouTube Is the Top Social Media Innovation of the Decade
Also, via Mashable, and also not technically a Top Whatever list, I’m including this post because I think the importance of YouTube is about as important as it gets. For one thing, YouTube is frequently omitted from lists of social networking sites. Come on! This thoughtful article explains why I’m going to be posting a whole lot more video in 2010 and why I think you should too.

2. 8 Things Every Geek Needs to Do Before 2010
This post is beyond practical, it could literally save your life (technologically speaking). No kidding. Have you backed up lately? Have you edited your privacy settings and pruned your feeds? This is important stuff (via leading tech blog ReadWriteWeb) that can help make your whole year better.

1. 2000s Decade Recap – Business and Technology (video below)
Originally called to my attention by the TechCrunch post Video: A Decade Of Tech Highs And Business Lows, the 3:22 video below puts the past unprecedented decade in perspective, and given the magnitude of the changes, from the dot-bomb implosion through ground-breaking iPhone innovations and social media explosions, I think it’s worth taking at least 3 minutes or so to reflect. Don’t you?

As the Grateful Dead sang, “What a long strange trip it’s been.”

May the Tech Highs continue, and the Business Lows not so much.

Leading with Value: The Currency of New Marketing

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In my keynotes and workshops on internet marketing (which I am hereby referring to as “new marketing”), one of my key concepts is “leading with value.” For me, a key part of business in general is creating (and maintaining) relationships. Of course, business is about much more than just making money. But, in this culture, that’s easy to forget. My real bottom line is the fact that the quality of the relationships that I have created via my business are perhaps the greatest source of satisfaction that I have in my work (right up there with the creative satisfaction and opportunity to make a difference).

For this reason, I am particularly enthusiastic about the authentic aspects of social media that literally depend upon “leading with value.” Social media is about networking, which to me means “virtually meeting” new, interesting people and learning new things from them. And, likewise, being able to easily share what I consider to be valuable information with as many people as possible. I love that. I enjoy it so much that sometimes I even think, “I was born for social media” …and I’m not even a social media “big shot.”

So along these lines, I simply want to start my Monday morning by sharing a couple of insightful blog posts that to me do a great job of underscoring some important aspects of our new media world. Hopefully, they will provide sparks for you as they have for me, so we can all go out and (like the Beatles said) “make it better”:

  • Focusing on Value: How I’m Changing How I Use Twitter
    This is one of the most substantive blog posts I’ve read in some time, and I especially like it because it addresses, in a very real and pragmatic way, how best to deal with Twitter users who spam. Bottom line, don’t auto-follow everyone back; and most importantly, un-follow all those affiliate marketers who are only trying to “capture” your dollars.
  • The Five Essential Pillars of a Social Media Campaign
    This list of values provide a foundation for social media relationship building that are, as the author says, “essential.” They include “generosity” which is very close to my “Leading with Value” concept.
  • ABC-TV News on “Marketing with Meaning”
    Yes, marketing executives are actually writing books on how marketing campaigns are more effective when they have MEANING. What a concept! Nice to see it being covered in the so-called mainstream media.

Enjoy! And keep having fun out there.